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COVID-19 & Customer Service Update

 

 

Here at I Want Wallpaper we are taking the COVID-19 situation seriously as the situation continues to change rapidly. We have put some safety measures to ensure members of the staff are safe at work and we are taking steps to keep things running as normal as possible for our customers.

Our customer service team is currently working from home and may not be able to answer your calls therefore we would appreciate if you have any inquiries please contact us via email sales@iwantwallpaper.co.uk .  At this moment of time our warehouse and couriers are open as normal and are operating at increased level of hygiene standards.

Due to high volume of orders we receive we decided to remove Next Day and Saturday deliveries also wallpaper samples are no longer available to purchase online.

As the situation continuously changes we are now stopping international deliveries.  We are still sending orders to anywhere in the UK excluding Ireland.  Also standard delivery lead time is now up to 10 working days

We are paying close attention to the Government announcements and will be revising our plans as we get new information.

Please be assured that we are here for all customers of I WANT WALLPAPER and we will continue to do all we can to support you through this chaotic period

Thank you for ongoing support and understanding in these extra ordinary times

Please do continue to take good care of yourselves and each other.

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