Here at I Want Wallpaper we are committed to delivering your order to you fast and without charge. All UK orders are eligible for FREE UK DELIVERY within 2-5 working days and are dispatched the same day, if placed before 7am, subject to stock availability.
Next day delivery
In addition, all orders of £60 or more (after discount) qualify for FREE UK NEXT DAY DELIVERY. If you would like this service, please select the option at checkout, where the next day delivery charge will be deducted from your bill. Again, only orders placed before 12 noon can be guaranteed to be shipped the same day. Next day delivery will be on the next working day; therefore orders placed before 12 noon on a Friday will be delivered on Monday.
I Want Wallpaper ships to most countries in the European Union, as well as to the USA and Australia. Please contact us for further details regarding international shipments.
While we will do our best to accommodate you if you need to cancel your order, for any reason, it may not always be possible. If an order has already been picked, or if it has been dispatched, we will not be able to cancel your order and it must be returned to us at your expense.
For that reason we advise that you contact us as soon as possible should you need to cancel an order. Once an order is cancelled it can take 3-5 working days for your payment to be returned to you, this is at the discretion of your bank.
We do accept returns, if you’ve ordered too many rolls, or even simply don’t like the wallpaper, you’re fine to return it to us at your expense within 3 months of purchase. However, any returned items MUST be returned unopened and unused, this includes murals, rolls, and decor. I'm afraid we do not accept samples back for refund. Any items returned to us in a used condition will not be refunded and will only be returned to you at your cost.
If you believe there is a fault with your order please contact us. We will require evidence of any faults, this may mean the item needs to be returned to us. Please allow 3 working days upon our receipt of your items for your return to be processed, and once processed it can take 3-5 working days for your payment to return to your account