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Terms & Conditions

Thank you for viewing the I Want Wallpaper website terms and conditions for use. These terms and conditions apply to the use of this website and by using, accessing, browsing, registering or placing an order you agree to be bound by the terms and conditions set out below. We recommend that you print or save a copy of them for your future reference. If you do not agree to be bound by the terms set out below, then you may not use this website. We reserve the right to:

a) Modify or withdraw (either temporarily or permanently) the website with or without providing prior notice to you and we shall not be liable to you or any third party for any modification or withdrawal of the website.
b) Change these Terms and Conditions at any time. Any changes that are made will take effect from the date that is indicated at the top of this page and it is your responsibility to ensure that you have read the most up to date version each and every time you use the website. Your continued use of this website shall signify your acceptance to be bound by these Terms and Conditions.

Use of this Website

You must only use this website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else’s enjoyment of the website. If you are purchasing on behalf of a business, you must have the required authority to do so.

I Want Wallpaper online store shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials used in this website. All rights, including copyright, in this website are owned or licensed to I Want Wallpaper Website.

You may use, download and print content on the website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:

  • copy, reproduce, use or otherwise deal with any content on the website;
  • modify, distribute or re-post any content on the website for any purpose;
  • reproduce, crawl, frame, link to or deep-link into this website on or from any other website;

If you are a corporate customer and would like to request permission to use photography or other content from our website for corporate use, please contact us on 0161 491 6400.

You declare that any personal or business information you provide to us during the registration process is current, true and correct in all aspects and that you will notify us of any changes to your personal information by using the My Account section of the website, or by calling our Customer Services Team on 0161 491 6400, Monday to Friday between 8:30 am to 4:30pm, Saturday and Sunday closed.

Description of Products

We make all reasonable efforts to ensure that the product information as detailed on the website is accurate, fair and current. This includes Specific Conditions relating to the product including but not limited to: related Terms and Conditions, estimated delivery dates and times, warranties and guarantees.

However, although we aim to keep the product information as up to date as possible, it may be the case that at the point that the order is placed, some elements of the product information may not exactly reflect the details of the actual product:

  • The actual price of the product can only be confirmed once the order has been accepted, according to our order acceptance policy
  • The product packaging may vary from the product images on the website
  • The weights and product dimensions given are approximate only
  • The key features and product attributes are based on information provided to us by the manufacturer and these may vary
  • Whilst we try to show colours of products accurately on the website, differences in computer screens monitors and mobile devices may mean the actual colour of the product that you receive will differ from how you see it on the website. Please Note: Colour swatches on the product details page are used as functions to change product colours only and do not represent the actual or implied colour of the products.
  • The stock position of the product as shown on the website is a guide only and the available stock position will only be confirmed at the point that the order is accepted.

In any circumstance where the actual product information varies from that displayed on the website, we reserve the right not to accept the order.

Product Pricing

I Want Wallpaper online store is a multi-channel retailer and operates a best practice pricing strategy that attempts to ensure the consistency of pricing between its various sales channels.

However, it may be the case that a product or promotion that is available in one sales channel is not available on our other sales channels.

Bulk pricing (where a product is offered at a lower unit price when purchased in volume) may be available on certain products on both the website and through the customer services team.

Product pricing on the website can be displayed including VAT or excluding VAT. However, the full price of the order will include VAT plus any additional delivery and packaging costs, where applicable.

Purchase of Goods

Placing an order on the I Want Wallpaper website does not constitute a contract between you and us. The order is only confirmed once we have notified you that the order has been invoiced and dispatched.

For the avoidance of doubt, any such contract between you and I Want Wallpaper will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and I Want Wallpaper irrevocably agree to submit to the exclusive jurisdiction of the English Courts.

The order process is as follows:

  • Goods that are stocked in our main warehouse are then collected by our selected carrier and sent for dispatch according to our Delivery Options
  • Clicking on the 'Make Payment' button in the payment screen of the checkout process will submit the order for payment
  • You may be required to enter some additional payment verification details from your credit card provider before the order is submitted to us
  • Once you see the order confirmation page, you will then receive an email acknowledgement confirming the details of each product in your order. This is not a confirmation that the order has been accepted or processed
  • Once the goods are picked and packed and ready for dispatch, a contract between you and us is in place at this point

If for any reason, there is a problem in processing the order then we will notify you via email or telephone of the circumstances of why it could not be fulfilled. This could be for one of the following reasons:

  • There was an error in how the product was described or priced on the website
  • One of the products in the order is currently out of stock
  • We are unable to take full payment for your order
  • You did not fulfil your obligations as set out under these terms and conditions

Cancelling Your Order

Please see our Returns and Refunds policy on the circumstances as to how and when you can cancel your order.

Please note that when you agree to these website terms, you shall be deemed to have understood and agreed to our Returns and Refunds policy in its entirety.

Methods of Payment

Payment can be made to I Want Wallpaper online store using Amazon Pay, PayPal or Barclay Pay. You may pay for your purchase using all major credit and debit cards. Secure servers offer I Want Wallpaper customers the best security available.

Credit and debit card purchases are subject to normal validation checks and authorisation procedures adopted by the card issuer. Any refusal by the issuer of any payment card to authorise the payment to us, for any reason, will not render I Want Wallpaper liable for any delay or non-delivery.

Promotional Discounts

Coupons, discounts and promotional discount codes offered by I Want Wallpaper are only for use on the I Want Wallpaper website, unless otherwise stated. Limitation of Liability

To the fullest extent as permitted at law, I Want Wallpaper is providing this website and its contents on an “as is” basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this website or the information, contents, materials or products included in this website including, but without limitation, warranties of merchantability and fitness for a particular purpose.

Nothing in these Terms and Conditions affects your statutory rights.

All disclaimers and exclusions included in these terms and conditions shall be governed by and construed in accordance with English Law. Should any provision of these disclaimers and exclusions be deemed to be unlawful, void or for any other reason unenforceable, then that provision will be deemed to be severable and shall not affect the validity and enforceability of the remaining provisions.

If you have any questions, comments or complaints with regards to these Terms and Conditions, please email us.

Missing, Incomplete or Damaged Orders

If your order hasn’t arrived, or arrives incomplete, you must report it to us within 48 hours. Please email or call us on 0161 491 6400 with your order number.

If you have more than one item on your order, please bear in mind that products may be sent out separately if stock levels are insufficient, meaning your order arrives in more than one package. However, if this is not the case and you have not received the entire order as detailed in the order confirmation email sent to you, please contact us on 0161 491 6400 with your order number.

If your order arrives and the goods are damaged, please follow our Returns & Refunds Policy or call us on 0161 491 6400 with your order number or email

Any items returned to us in a used condition will not be refunded and will only be returned to you at your cost.  If you wish to return any goods to us you must inform us in writing (letter, email or fax) within 3 months from the day after delivery of those items. The date of delivery will be as recorded by our carriers.

In most cases we will ask you to send a sample image of the product clearly showing the fault along with all the product labels – it is not usually necessary to return the entire faulty product. Please note that you should check all wallpaper products for faults before and during hanging and you should not throw away the product or labels until you have finished decorating and have contacted us with images of the defective product. If the product is defective in any way or has a fault, a full replacement or refund will be made at no charge




Rewards Point System



I Want Wallpaper is proud to offer our reward scheme to give a little something back to our loyal and new customers.


Each time you buy something from I Want Wallpaper Website, you will earn 1 point for every £1 you spend.  If you become a registered customer your points will be saved for you but you will need to ensure your account is standard, not express Next time you visit our website log in using the same details and you will have an option to convert your points to your E Wallet. You will get an option to redeem all your points at the following exchange rate:

£1 = 1 point = 1p

You will see the total cost in points displayed which can be spent on your next purchase on the I Want Wallpaper Website.  Please note: the points will show on your account after 3 days of purchase.


You can check your point balance by logging in and clicking on “reward points”

Reward Points Terms & Conditions


When you use I Want Wallpaper reward system on you agree to be bound by these terms and conditions. I Want Wallpaper reserve the right at any time, without notice to add to, remove from, change or terminate the reward system. For example, I Want Wallpaper may change the Program benefits, Reward credit levels, Program affiliations or redemption offers at any time without notice. Participants are responsible for accessing these sites in order to keep informed of Program features applicable to Participants' rights and responsibilities with regard to the Program.

Reward points have no MONETARY value and may not be combined with any other offer, discount, coupon or promotion. Rewards points CAN NEVER BE CONVERTED TO CASH OR REFUNDED, EVEN UPON CANCELLATION OF YOUR ACCOUNT BY YOU OR TERMINATION OR SUSPENSION OF YOUR ACCOUNT BY US. The points earned can not combined with a discount code. 

The scope, variety and type of offers that may be available for redemption of Reward points can change at any time.

REWARD REDEMPTION All redemption offers are subject to availability. Certain restrictions may apply to specific redemption offers. After a Participant has redeemed Reward points, the Participant will not be able to exchange, refund or return the points for redeposit in the Participant's account

You acknowledge and agree that the results of our internal customer service review processes will be considered binding and final by you with respect to any and all matters arising from or related to the Program.


If you have any questions, feel free to contact our friendly customer service team on 01614916400 or email



Competition T&Cs 



IWW X @123Flowers X @oscar&clarke X @lilyblueinteriors UK Competition. WIN A SPRING INTERIOR BUNDLE T&Cs – MAY 2022


The prize draw is in no way sponsored, endorsed or administered by, or associated with Facebook or Instagram. You are providing your information to the Promoter, not Facebook or Instagram. The information you provide will only be used for the purpose of administering the prize draw. All Participants agree to give Facebook and Instagram a complete release from any and all legal liability in connection with the prize draw.

For the Promoter’s Privacy Policy, visit To view Facebook’s Terms of Service, visit Facebook. To view Instagram’s Terms of Service, visit Instagram

To enter the competition you will need to follow @iwantwallpaper @christy_home @roseandmae.candleco on Instagram.

The prize details are:

1) 1X I Want Wallpaper voucher worth £100 

2) 1X @123Flowers Luxury bouquet £64.99 

3) 1X @oscarandclarke O&C Luxury Matte White Gift Set £34.99

4) 1X @lilyblueinteriors Natural Decorative Beaded Garland £14 and 1X Isabella Ornament £15 (and 20% off lilyblueintriors site)


4) The winner will be notified via direct message on the platform from I Want Wallpaper.

5) There is no cash alternative.

Entry to the competition must be submitted no later than 5.30pm on Monday 23rd May 2022.

Entrants must be resident in the UK (excluding Isle of Man & Channels Islands) and 18 years of age or older. Age will be checked if the entrant wins.

By entering the prize draw entrants agree to be bound by these terms and conditions.

Bulk entries permitted however entries from agents, third parties, organised groups or entries automatically generated by computer will not be accepted.

The winner will be selected by 5.30pm by Tuesday 7th June 2022.

Winners will be notified via Instagram within 7 days after the selection date. If a winner does not respond within 3 days, the Promoter reserves the right to award the prize to another entrant.

If you would like to verify that your entry has been submitted, please email us The Promoter’s decisions regarding all promotional matters will be final, and no correspondence will be entered into.

The voucher supplied by @roseandmae.candleco can not be used in conjunction with any promotion or sale. The postage of products will need to be paid for, but money from the voucher can be used to cover delivery costs.

The following are not eligible to participate: (i) employees and immediate family members of employees of the Promoter, its subsidiaries, agents and advisors and (ii) any other persons assisting with this prize draw.

An entry will be void if it is deemed (in the Promoter’s sole discretion) to have been made by an ineligible person or to be incomplete/offensive or illegible. The Promoter may require such information as it considers necessary or desirable for the purposes of verifying eligibility or the validity of any entry and any prize may be withheld unless and until the Promoter is satisfied with the verification.

The Promoter reserves the right to moderate entries and reserves the right to remove entries at its discretion that are deemed offensive, obscene or inappropriate. The Promoter reserves the right at any time without any liability whatsoever, to modify or discontinue this prize draw, with or without prior notice where it is required to do so for reasons beyond its control.

No purchase necessary. The Promoter reserves the right to offer an alternative prize of similar value to the winner. The prize is non-transferable. There is no cash alternative.

The Promoter reserves the right to use the photograph and likeness of the winner for publicity purposes and to publicise statements made by or attributed to the prize winner relating to the Promoter or this prize draw, unless otherwise requested by the winner. Winners may be required to take part in promotional activities.

The content of your post must be original, lawful and must not infringe the rights of any third party. The Promoter reserves the right to use content posted for the prize draw for promotional purposes. If your post is used this is not a sign that you have won the prize draw. You acknowledge that the copyright and other IP in your post shall vest in the Promoter.

This prize draw and these terms and conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with English law. Each entrant irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this prize draw or these terms and conditions.

No responsibility is accepted for any lost or delayed entries or network, computer hardware or software failures of any kind that may delay or restrict entry into the competition.

To the fullest extent permitted by law, the Promoter excludes liability for any losses, damages or claims incurred by any person in connection with the prize draw or receipt or misuse of any prize. Nothing in these rules shall affect your statutory rights.


The Promoter of this prize draw is I Want Wallpaper Company Number: 4627679